We want to hear from you...

Part of my job here at starts with "M" ends with "care", is to answer inquiries from the public submitted via a link at the bottom of every webpage.

Sometimes these inquiries point out a broken link or a database error. Sometimes the user has a really good question that needs answering. Most of the time, the inquiry is not in my area and I reassign the incident elsewhere.

Every once in a while, I get one that makes me laugh.

At 12:19 PM, someone submitted the question, Does Medicare cover any work done to ears cleaning, hearing test, etc? At 12:59 PM, they submitted an update to their original question. "Well- do they or not?"